Nesesita ayunda en espana lame y hable con nuestros consejeros bilingues.
To receive services in Spanish, call and speak to our bilingual counselor.
Marcia, who has limited English, called AR for advocacy services when she thought she had been denied eligibility for paratransit services. Marcia had been diagnosed with kidney failure and needed paratransit services in order to get to dialysis. AR staff contacted the LIFT Program and found out that Marcia was eligible and that Marcia had misunderstood the letter notifying her that she was eligible for paratransit services. AR staff not only reassured Marcia that she was eligible for paratransit, they also assisted her in applying for our Transportation Assistance Program for Seniors (TAPS). Through TAPS, we provide Marcia with paratransit coupons each month so she can make the life sustaining trips to dialysis.